Your privacy matters to Blaze Management Services Private Limited , Mohali ,

Punjab . (the “Company”, “we”, “Kabby”, or “us”).

This Privacy Policy explains how we collect, process, use, share and protect

information about you. It also tells you how you can access and update your

information and make certain choices about how your information is used.

The Privacy Policy covers both “online” (e.g., web and mobile services, including

any websites operated by us such as https://www.Kabby.in / or Mobile

Application, however accessed and/or used, whether via personal computers,

mobile devices or otherwise) and “offline” (e.g., collection of data through

mailings, telephone, or in person) activities owned, operated, provided, or made

available by the Company. Our “online” and “offline” activities, in relation to

facilitation of taxi hire services through a network of third party drivers and taxi

operators, are collectively referenced as the “Services”.

This Privacy Policy also applies to your use of interactive features or downloads

that: (i) we own or control; (ii) are available through Kabby’s Services; or (iii)

interact with the Services and post or incorporate this Privacy Policy.

BY ACCEPTING THE CUSTOMER TERMS AND CONDITIONS, YOU AGREE TO THE

TERMS OF THIS PRIVACY POLICY. Please review the following carefully so that you

understand our privacy practices. If you do not agree to this Privacy Policy, do not

accept the Customer Terms and Conditions or use our Services. This Privacy Policy

is incorporated by reference into the Customer Terms and Conditions.

If you have questions about this Privacy Policy, please contact us through email

address provided on our website and/ or Mobile Application.

1. DEFINITIONS

Unless otherwise provided in this Privacy Policy, the terms capitalized in the

have the meaning as provided hereunder:

 “Device” shall mean computer, mobile or other device used to

access the Services.

 “Device Identifier” shall mean IP address or other unique identifier

for the Device.

 “Mobile Application” shall mean application provided by us on the

Device to access the Services.

 “Mobile Device Information” shall have the meaning assigned to the

term in paragraph 2(d)(ii) hereto.

 “Promotion” shall mean any contest and other promotions offered

by us.

 “Protected Information” shall mean such categories of information

that could reasonably be used to identify you personally, including

your name, e-mail address, and mobile number.

 “TPSP” shall mean a third party service provider.

 “Usage Information” shall have the meaning assigned to the term in

paragraph 2(b)(i) hereto.

2. WHAT INFORMATION DO WE COLLECT?

 INFORMATION YOU PROVIDE TO US

We may ask you to provide us with certain Protected Information. We may

collect this information through various means and in various places

through the Services, including account registration forms, contact us

forms, or when you otherwise interact with us. When you sign up to use

the Services, you create a user profile. We shall ask you to provide only

such Protected Information which is for lawful purpose connected with our

Services and necessary to be collected by us for such purpose. The current

data fields that might be requested for are:

 Full name

 Email

 Password

 Address

 Mobile phone Number

 Pin Code

 INFORMATION WE COLLECT AS YOU ACCESS AND USE OUR SERVICES

 In addition to any Protected Information or other information that

you choose to submit to us, we and our TPSP may use a variety of

technologies that automatically (or passively) collect certain

information whenever you visit or interact with the Services (“Usage

Information”). This Usage Information may include the browser that

you are using, the URL that referred you to our Services, all of the

areas within our Services that you visit, and the time of day, among

other information. In addition, we collect your Device Identifier for

your Device. A Device Identifier is a number that is automatically

assigned to your Device used to access the Services, and our

computers identify your Device by its Device Identifier.

 In case of booking via call center, Kabby may record calls and chat

histories for quality and training purposes.

 Tracking information is collected as you navigate through our

Services, including, but not limited to geographic areas. The driver’s

mobile phone will send your GPS coordinates, during the ride, to our

servers. Most GPS enabled mobile devices can define one’s location

to within 50 meters.

 In case you refer a friend to our services, we will be collecting and

storing such contact information (name and phone number) to get in

touch with your friend, to promote our services.

 In case you use your account to book a cab ride for someone else

from your contact list using the Services, we will be collecting and

storing such contact information and share the ride details with that

selected contact.

 Usage Information may be collected using a cookie. If you do not

want information to be collected through the use of cookies, your

browser allows you to deny or accept the use of cookies. Cookies can

be disabled or controlled by setting a preference within your web

browser or on your Device. If you choose to disable cookies or flash

cookies on your Device, some features of the Services may not

function properly or may not be able to customize the delivery of

information to you. The Company cannot control the use of cookies

(or the resulting information) by third parties, and use of third party

cookies is not covered by our Privacy Policy.

 INFORMATION THIRD PARTIES PROVIDE ABOUT YOU

We may, from time to time, supplement the information we collect about

you through our website or Mobile Application or Services with outside

records from third parties.

 INFORMATION COLLECTED BY MOBILE APPLICATIONS

 Our Services are primarily provided through the Mobile Application.

We may collect and use technical data and related information,

including but not limited to, technical information about your device,

system and application software, and peripherals, that is gathered

periodically to facilitate the provision of software updates, product

support and other services to you (if any) related to such Mobile

Applications.

 When you use any of our Mobile Applications, the Mobile

Application may automatically collect and store some or all of the

following information from your mobile device (“Mobile Device

Information”), in addition to the Device Information, including

without limitation:

 Your preferred language and country site (if applicable)

 The manufacturer and model of your mobile device

 Your mobile operating system

 The type of mobile internet browsers you are using

 Your geolocation

 Information about how you interact with the Mobile

Application and any of our web sites to which the Mobile

Application links, such as how many times you use a specific

part of the Mobile Application over a given time period, the

amount of time you spend using the Mobile Application, how

often you use the Mobile Application, actions you take in the

Mobile Application and how you engage with the Mobile

Application Information to allow us to personalize the services

and content available through the Mobile Application

 Data from SMS/ text messages upon receiving Device

permissions for the purposes of (i) issuing and receiving one

time passwords and other device verification, and (ii)

automatically filling verification details during financial

transactions, either through us or a third-party service

provider, in accordance with applicable law. We do not share

or transfer SMS/ text message data to any third party other

than as provided under this Privacy Policy.

 INFORMATION COLLECTED BY TPSP ADVERTISING ON KABBY

WEBSITE OR MOBILE APPLICATIONS

Kabby may have advertised TPSP services/ products on its website or

mobile application.

3. USE OF INFORMATION COLLECTED

 Our primary goal in collecting your information is to provide you

with an enhanced experience when using the Services. We use your

information to closely monitor which features of the Services are

used most, to allow you to view your trip history, rate trips, and to

determine which features we need to focus on improving, including

usage patterns and geographic locations to determine where we

should offer or focus services, features and/or resources.

 Based upon the Protected Information you provide us when

registering for an account, we will send you a welcoming email to

verify your username and password.

 We use the information collected from our Mobile Application so

that we are able to serve you the correct app version depending on

your device type, for troubleshooting and in some cases, marketing

purposes.

 We use your Internet Protocol (IP) address to help diagnose

problems with our computer server, and to administer our web

site(s). Your IP address is used to help identify you, but contains no

personal information about you.

 We will send you strictly service-related announcements on rare

occasions when it is necessary to do so. For instance, if our Services

are temporarily suspended for maintenance, we might send you an

email. If you do not wish to receive them, you have the option to

deactivate your account.

 We may use the information obtained from you to prevent, discover

and investigate violations of this Privacy Policy or any applicable

investigate fraud, chargeback or other matters.

 We provide some of your Protected Information (such as your name,

pick up address, contact number) to the driver who accepts your

request for transportation/ the associate who brings your preferred

vehicle for a test drive, so that the driver may contact and find you.

The companies for which drivers work (that are providing the

transportation service) are also able to access your Protected

Information, including your geo-location data.

 We also provide your information to the other users who shall be

travelling with you in the vehicle assigned to you, should you choose

any pooled vehicle feature of our Services.

 We use that geo-location information for various purposes, including

for you to be able to view the drivers in your area that are close to

your location, for you to set your pick up location, for the drivers to

identify the pick-up location, to send you promotions and offers, and

to allow you (if you choose through any features we may provide) to

share this information with other people.

 In addition, we may use your Protected Information or Usage

Information that we collect about you: (a) to contact you with regard

to your use of the Services and, in our discretion, changes to the

Services and/or the Services’ policies; (b) for internal business

purposes; (c) for inclusion in our data analytics; and (d) for purposes

disclosed at the time you provide your information or as otherwise

set forth in this Privacy Policy.

4. HOW AND WHEN DO WE DISCLOSE INFORMATION TO THIRD PARTIES

We do not sell, share, rent or trade the information we have collected

about you, other than as disclosed within this Privacy Policy or at the time

you provide your information. Following are the situations when

information may be shared:

a) WHEN YOU AGREE TO RECEIVE INFORMATION FROM THIRD

PARTIES.

 You may be presented with an opportunity to receive information

and/or marketing offers directly from third parties. If you do agree

to have your Protected Information shared, your Protected

Information will be disclosed to such third parties and all information

you disclose will be subject to the privacy policy and practices of

such third parties. We are not responsible for the privacy policies

and practices of such third parties and, therefore, you should review

the privacy policies and practices of such third parties prior to

agreeing to receive such information from them. If you later decide

that you no longer want to receive communication from a third

party, you will need to contact that third party directly.

b) THIRD PARTIES PROVIDING SERVICES ON OUR BEHALF

 We use third party companies and individuals to facilitate our

Services, provide or perform certain aspects of the Services on our

behalf – such as drivers and companies they work for to provide the

Services, other third parties to operate the Services’ features, track

the Services’ analytics, process payments, engage in anti-fraud and

security measures, provide customer support, provide geo-location

information to our drivers, enable us to send you special offers,

perform technical services (e.g., without limitation, maintenance

services, database management, web analytics and improvement of

the Services‘ features), or perform other administrative services.

These third parties will have access to user information, including

Protected Information to only carry out the services they are

performing for you or for us. Each of these third parties including

OEM are required to ensure the same level of data protection as us

and are obligated not to disclose or use Protected Information for

any other purpose.

 TPSPs may set and access their own cookies, web beacons and

embedded scripts on your Device and they may otherwise collect or

have access to information about you, including non-personally

identifiable information. We use a third party hosting provider who

hosts our support section of our website. Information collected

within this section of our website by such third party is governed by

our Privacy Policy.

5. ADMINISTRATIVE AND LEGAL

 We cooperate with Government and law enforcement officials and

private parties to enforce and comply with the law. Thus, we may

access, use, preserve, transfer and disclose your information

(including Protected Information, IP address, Device Information or

geo-location data), to Government or law enforcement officials or

private parties as we reasonably determine is necessary and

appropriate: (i) to satisfy any applicable law, regulation, subpoenas,

Governmental requests or legal process; (ii) to protect and/or

defend the Terms and Conditions for online and mobile Services or

other policies applicable to any online and mobile Services, including

investigation of potential violations thereof; (iii) to protect the

safety, rights, property or security of the Company, our Services or

any third party; (iv) to protect the safety of the public for any reason;

(v) to detect, prevent or otherwise address fraud, security or

technical issues; and /or (vi) to prevent or stop activity we may

consider to be, or to pose a risk of being, an illegal, unethical, or

legally actionable activity.

6. WHEN YOU SHARE INFORMATION

 Protected Information may be collected and shared with third-

parties if there is content from the Mobile Application that you

specifically and knowingly upload to, share with or transmit to an

email recipient, online community, website, or to the public, e.g.

uploaded photos, posted reviews or comments, or information

about you or your ride that you choose to share with others through

features which may be provided on our Services. This uploaded,

shared or transmitted content will also be subject to the privacy

policy of the email, online community website, social media or other

platform to which you upload, share or transmit the content.

a) WITH THE OWNER OF KABBY ACCOUNTS THAT YOU MAY USE

 If you use an account or profile associated with another party, we

may share the details of the trip with the owner of the profile.

 This may occur If you take trip arranged by a friend.

7. THIRD PARTY CONTENT AND LINKS TO THIRD PARTY SERVICES

 The Services may contain content that is supplied by a third party,

and those third parties may collect website usage information and

your Device Identifier when web pages from any online or mobile

Services are served to your browser. In addition, when you are using

the Services, you may be directed to other sites or applications that

are operated and controlled by third parties that we do not control.

 We are not responsible for the privacy practices employed by any of

these third parties. For example, if you click on a banner

advertisement, the click may take you away from one of our

websites onto a different web site. These other web sites may send

their own cookies to you, independently collect data or solicit

Protected Information and may or may not have their own published

privacy policies. We encourage you to note when you leave our

Services and to read the privacy statements of all third party web

sites or applications before submitting any Protected Information to

third parties.

8. SOCIAL MEDIA FEATURES AND WIDGETS

 Our online and mobile Services may include social media features,

such as the Facebook Like button, and widgets such as a “Share This”

button, or interactive mini-programs that run on our online and

mobile Services. These features may collect your IP address,

photograph, which page you are visiting on our online or mobile

Services, and may set a cookie to enable the feature to function

properly. Social media features and widgets are either hosted by a

third party or hosted directly on our online Services. Your

interactions with these features and widgets are governed by the

a) INFORMATION COLLECTED BY DRIVERS

 This Privacy Policy shall not cover the usage of any information

about you which is obtained by the driver or the company to which

the driver belongs, while providing you a ride on a cab booked using

the Services, or otherwise, which is not provided by us.



b) CHANGE OF INFORMATION AND CANCELLATION OF ACCOUNT

 You are responsible for maintaining the accuracy of the information

you submit to us, such as your contact information provided as part

of account registration. If your Protected Information changes, or if

you no longer desire our Services, you may correct, delete

inaccuracies, or amend information by making the change on our

member information page or by contacting us through email address

mentioned on our website or Mobile Application. We will make good

faith efforts to make requested changes in our then active databases

as soon as reasonably practicable.

 You may also cancel or modify your communications that you have

elected to receive from the Services by following the instructions

contained within an e-mail or by logging into your user account and

changing your communication preferences.

 If upon modifying or changing the information earlier provided to

Us, we find it difficult to permit access to our Services to you due to

insufficiency/ inaccuracy of the information, we may, in our sole

discretion terminate your access to the Services by providing you a

written notice to this effect on your registered email id.

 If you wish to cancel your account or request that we no longer use

your information to provide you services, contact us through email

address mentioned on the trip bill received. We will retain your

Protected Information and Usage Information (including geo-

location) for as long as your account with the Services is active and

as needed to provide you services. Even after your account is

terminated, we will retain your Protected Information and Usage

Information (including geo-location, trip history, and transaction

history) as needed to comply with our legal and regulatory

obligations, resolve disputes, conclude any activities related to

cancellation of an account, investigate or prevent fraud and other

inappropriate activity, to enforce our agreements, and for other

business reason. After a period of time, your data may be

anonymized and aggregated, and then may be held by us as long as

necessary for us to provide our Services effectively, but our use of

the anonymized data will be solely for analytic purposes.

9. SECURITY

 The Protected Information and Usage Information we collect is

securely stored within our databases, and we use standard, industry-

wide, commercially reasonable security practices such as encryption,

firewalls and SSL (Secure Socket Layers) for protecting your

information. However, as effective as encryption technology is, no

security system is impenetrable. We cannot guarantee the security

of our databases, nor can we guarantee that information you supply

won't be intercepted while being transmitted to us over the Internet

or wireless communication, and any information you transmit to the

Company you do at your own risk. We recommend that you not

disclose your password to anyone.

10. GRIEVANCE OFFICER

 Kabby hereby appoints Kabby Grievance Manager as the grievance

officer for the purposes of the rules drafted under the Information

Technology Act, 2000, who may be contacted at support@Kabby.in.

You may address any grievances you may have in respect of this

to him.

11. CHANGES TO THE PRIVACY POLICY

 From time to time, we may update this Privacy Policy to reflect

changes to our information practices. Any changes will be effective

immediately upon the posting of the revised Privacy Policy. If we

make any material changes, we will notify you by email (sent to the

e-mail address specified in your account) or by means of a notice on

the Services prior to the change becoming effective. We encourage

you to periodically review this page for the latest information on our

privacy practices.

----------------------------THANK YOU -----------------------------------------------